1.1 These Terms of Service (the "Terms") are the agreement between you and Bespoque Solutions E.E., Aristotelous 11-15, 10432 Athens, Greece ("we", "us", "our") for the mobile game GodSmith, its online services and this website (together, the "Services").
1.2 By installing, accessing or playing the Game you accept these Terms and our Privacy Policy, which is part of them. If you do not accept them, do not install or play.
1.3 Where these Terms and mandatory consumer-protection law of your country of residence conflict, the law prevails. Nothing here removes rights you have as a consumer that cannot be waived.
2.1 You must be at least 16 years old to play. If you are between 16 and the age of majority where you live, a parent or guardian must have read and accepted these Terms on your behalf and is responsible for your use of the Services, including purchases.
2.2 You may not use the Services if you are barred from doing so by the law of your country, or if we have previously terminated your account for a breach of these Terms.
3.1 The Game creates an anonymous player account tied to your device when it first launches. You may link an email address, a Google Play Games profile or a Game Center profile to it so that it can be recovered on another device. Linking by email uses a one-time code sent to that address; there is no password. You are responsible for keeping that mailbox and those profiles secure, for the codes you receive, and for everything done under your account.
3.2 One person, one account. You may not sell, buy, rent, share or transfer an account, or use another person's account. Accounts and everything in them are non-transferable, except as described in Article 5.
3.3 You may delete your account at any time in the Game (Settings → Delete account) or by writing to us; see account deletion. Deletion is permanent and includes purchased items (Article 5.4).
4.1 Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install the Game on devices you own or control and to play it for your own non-commercial entertainment.
4.2 You may not, except where the law allows it regardless of this clause: copy, distribute, sell, rent or sublicense the Game; modify it or create derivative works; decompile, reverse-engineer or extract its source code, assets or data; remove notices of ownership; use the Services to build a competing product; or use bots, scripts, emulators configured to evade our checks, or any automated means to play.
4.3 Everything in the Game and on this website — code, art, music, sound, text, names, the world of GodSmith and its characters, the "GodSmith" name and mark — is owned by us or our licensors and protected by copyright, trademark and other laws. The licence in 4.1 grants no ownership of anything.
5.1 The Game contains virtual currencies (Gold, Silver, Crystals, essence, Siege Marks, Arena Laurels, draw tickets) and virtual items (spells, units, buildings, avatar passives, cosmetics, packs and chests) (together, "Virtual Items"). Some are earned by playing; some are obtained with real money through the platform store; some are given away.
5.2 Virtual Items are not property. What you receive is a limited, revocable licence to use them inside the Game while it operates and your account exists, under these Terms. They have no monetary value, cannot be redeemed for money, goods or anything of value outside the Game, and may not be sold, traded or transferred between accounts or to third parties. Any such transfer is void and may lead to termination.
5.3 We may create, change, rebalance, price, limit, expire or remove Virtual Items and the features that use them at any time, as the Game evolves. Where a paid Virtual Item is withdrawn, we will make a reasonable replacement of equivalent in-game value available.
5.4 Virtual Items are lost when your account is deleted (by you or by us under Article 11) and when the Services end (Article 12). We do not refund or compensate for them in those cases, except as Article 12.3 says or as mandatory law requires.
6.1 Purchases of Virtual Items are made through Google Play or the Apple App Store (each a "Platform") under the Platform's own terms, prices and payment methods. The Platform is the merchant of record for the payment; we never see your payment details. The price, in your local currency and including applicable VAT, is shown by the Platform before you confirm.
6.2 Purchased Virtual Items are delivered to your account as soon as the Platform confirms the payment and our servers verify it, normally within seconds. If the delivery is interrupted (for example, the Game is closed between payment and delivery), it completes automatically at the next launch, and the "Restore purchases" button in the store's Gold tab triggers it on demand.
6.3 Right of withdrawal. If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from a purchase of digital content. By purchasing Virtual Items you expressly agree that they are delivered to your account immediately, and you acknowledge that you thereby lose your right of withdrawal once delivery has begun (Article 16(m) of Directive 2011/83/EU and the corresponding provisions of Greek Law 2251/1994).
6.4 Except as 6.3 and mandatory law provide, all purchases are final and non-refundable. Refund requests are handled by the Platform under its refund policy; we cannot process refunds ourselves. Where the Platform refunds a purchase or reverses it (a chargeback), the Virtual Items it bought are removed from your account, and where they have already been used, an equivalent value may be deducted from your other Virtual Items.
6.5 First-purchase bonuses, limited-time packs, VIP packs and pop-up offers are available under the conditions shown in the Game (for example, once per account, once per level, or for a stated period). Some offers are shown only to players in a particular situation; nothing entitles a player to an offer shown to another.
6.6 VIP. The VIP ladder records the cumulative value of your purchases and unlocks free chests and the right to buy exclusive packs. VIP levels confer no advantage in combat, no exclusive spells, and no better odds in draws. VIP points are not a currency and are not refundable.
6.7 Gift codes and letters. Codes we distribute for promotions grant the items they describe once per account, until their expiry or their global limit. Attachments in the in-game mailbox must be claimed before the letter expires; unclaimed attachments lapse with the letter.
7.1 Summons ("draws") grant Virtual Items chosen at random from the banner's pool. The probability of each item and tier is disclosed inside the Game on the "rates" notice of every banner, before you draw, and is enforced by our servers, not by the client.
7.2 Where a banner offers a "wishlist" or guarantee, the Game states the exact number of draws after which the guarantee applies. Draws are final once the result is shown; results are not re-rolled.
7.3 Duplicate copies advance the item's stage and, past the maximum stage, become essence, as the Game explains. Nothing obtained from a draw has value outside the Game (Article 5).
8.1 You may choose a display name and compose a namecard. You are responsible for them. They must not be offensive, hateful, sexually explicit, or infringe anyone's rights, and must not impersonate another person, a public figure, us, or our staff. Names are filtered automatically and we may change or reset any name that breaks this rule.
8.2 By providing a name or other content you grant us a worldwide, royalty-free licence to display it inside the Services (leaderboards, matchmaking, namecards) for as long as your account exists.
8.3 If you send us suggestions or feedback, we may use them without obligation to you (Article 13.2).
You agree not to: (a) cheat, use bots, macros, modified clients, memory editors, or any tool that automates play or alters the Game's behaviour; (b) exploit bugs — if you find one, report it and do not use it; (c) tamper with save data, network traffic or our servers, or attempt to obtain Virtual Items other than as the Game intends; (d) interfere with matchmaking, collude to manipulate ratings, or deliberately lose; (e) harass, threaten or abuse other players or our staff; (f) use the Services for anything illegal; (g) create accounts to evade a suspension, or hold more than one account; (h) sell, buy or advertise accounts or Virtual Items for real money; (i) scrape, data-mine or probe the Services beyond normal play.
10.1 Results in ranked modes (the Siege, the Arena) are verified on our servers against what is physically possible in a match. A result that fails verification is discarded and does not count on the ladder; you will see it as "not verified", without further detail, and may ask us to review it (Article 21).
10.2 Ladders reset on the schedule shown in the Game (daily for the Siege and Arena boards; seasons for Arena ratings) and pay out on that schedule. We may void ladder results or rewards obtained through a breach of Article 9, and may re-run or cancel a ladder period affected by a technical fault.
11.1 If you breach these Terms we may, depending on severity and proportionately: warn you, reset or change your name, remove Virtual Items obtained through the breach, discard ranked results, suspend your account for a period, or terminate it. Termination for a serious or repeated breach is permanent and Virtual Items are lost without refund.
11.2 We will tell you the reason for a suspension or termination inside the Game or by email if one is linked, unless the law prevents it or telling you would defeat an anti-cheat measure. You may contest a decision by writing to us (Article 21) within 30 days; we review it and answer within 30 days.
11.3 You may end this agreement at any time by deleting your account (Article 3.3).
12.1 The Game's online features need an internet connection and are provided as long as we operate the Services. We aim for continuous availability but do not guarantee it; maintenance, faults, and events outside our control may interrupt the Services. Where an interruption costs players something the Game promised (for example, a daily attempt), we may compensate through the in-game mailbox.
12.2 We may update the Game at any time, and updates may be required to keep playing. Updates may change gameplay, balance, content, Virtual Items and features.
12.3 We may discontinue the Game or its online features. We will announce this at least 90 days in advance inside the Game and on this website. From the announcement, purchases of Virtual Items will be disabled. Virtual Items bought within the 90 days before the announcement and not yet used will be refunded on request through the Platform where the Platform allows it, or by us otherwise; no other compensation is owed for Virtual Items, which are licences under Article 5.
13.1 Article 4.3 sets out our ownership. "GodSmith" is a trademark of Bespoque Solutions E.E. (EU trade mark application filed). Other names and marks belong to their owners.
13.2 Ideas, suggestions and feedback you send us about the Game are given freely; we may use them without payment, attribution or obligation, and you waive any claim to them to the extent the law allows.
13.3 If you believe content in the Game infringes your rights, write to us (Article 21) with details, and we will investigate.
The Game is distributed through Google Play and the Apple App Store and uses their payment and, where enabled, sign-in services. Your use of those platforms is governed by their terms and privacy policies, over which we have no control. The platform operators are not parties to these Terms and have no obligations to you under them; they are, however, third-party beneficiaries of Article 4 (the licence) and may enforce it.
To the extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any defect will be corrected. This does not limit any warranty the law implies in a consumer contract that cannot be excluded, including the statutory conformity guarantee for digital content in the European Union.
16.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for anything else that cannot be excluded or limited under the law that applies to you.
16.2 Subject to 16.1, we are not liable for indirect or consequential loss, loss of data, loss of profit, or loss of Virtual Items, and our total liability to you for all claims arising from the Services in any twelve-month period is limited to the greater of the amount you paid us for Virtual Items in that period and one hundred euros (€100).
16.3 If you are a consumer, 16.2 applies only to the extent the law of your country allows.
If you are not a consumer, you will indemnify us against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Services. Consumers are liable only under the general law.
18.1 We may amend these Terms when the Game, our business or the law changes. Amendments that matter are announced inside the Game at the next launch, at least 30 days before they take effect where they are to your detriment, and by a new "last updated" date on this page.
18.2 If you do not accept an amendment you may stop playing and delete your account before it takes effect. Continuing to play afterwards means you accept it.
19.1 These Terms are governed by the law of Greece, without prejudice to the mandatory consumer-protection rules of the country where you habitually reside.
19.2 Before going to court, please write to us (Article 21); most problems are solved that way within days.
19.3 Disputes are subject to the courts of Athens, Greece. If you are a consumer in the European Union, you may also bring proceedings in the courts of your own member state, and you may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged to, and do not currently, take part in alternative dispute resolution before a consumer arbitration body.
20.1 These Terms, with the Privacy Policy and the rates and conditions shown in the Game, are the entire agreement between you and us about the Services.
20.2 If a provision is held invalid, the rest remains in force and the invalid provision is replaced by a valid one that comes closest to its purpose.
20.3 We may transfer this agreement to a successor that takes over the Game (for example, a company set up to publish it); you will be told inside the Game. You may not transfer it.
20.4 Our failure to enforce a provision is not a waiver of it.
20.5 These Terms are written in English. Where we provide translations, the English version prevails in case of conflict, except where the law of your country requires otherwise.
Bespoque Solutions E.E.
Aristotelous 11-15, 10432 Athens, Greece
Email: contact@bespoquesolutions.com